Customer Journey Oversight Lead
Barclays
About this role
A Customer Journey Oversight Lead at Barclays is responsible for driving maturity in customer‑centricity across Priority Customer Journeys. The role involves working closely with journey owners to focus on customer experience improvements, monitor journey health using metrics, and facilitate collaboration across teams to ensure continuous progress in customer experience enhancements.
Skills
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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About Barclays
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Barclays.
Salary
$101k – $137k
per year