Lloyds Bank

Customer Journey Manager

Lloyds Bank(25 days ago)

HybridFull TimeMedior$55,630 - $73,063Product
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About this role

A Customer Journey Manager at Lloyds Banking Group works with Product Owners and cross-functional teams to define, measure and orchestrate end-to-end customer journeys with a focus on technology and cross-team integration. The role supports product development by turning customer insight into prioritisation and design decisions. This is a full-time, hybrid role based in Jersey or the Isle of Man.

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Required Skills

  • Customer Insights
  • Problem Solving
  • Collaboration
  • Journey Mapping
  • Product Development
  • Stakeholder Management
  • Research
  • Prioritisation

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