Customer Lead (1 of 5)

Roche(6 days ago)

Quito, EcuadorOnsiteFull TimeMedior$70,038 - $94,915 (estimated)Customer Service/Account Management

About this role

The role involves managing assigned accounts, ensuring operational and contractual execution, and fostering strong customer relationships in the healthcare or diagnostic industry. It requires coordinating operational support, identifying growth opportunities, and maintaining high levels of customer satisfaction. The position combines strategic oversight with hands-on account management to drive long-term client retention and development.

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Required Skills

CRM
Salesforce
Excel
Project Management
Customer Service
Logistics
Communication
Support
Diagnostics
Account Management

About Roche

roche.com

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.

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