Customer Success Manager I

Diligent Corporation(5 days ago)

HybridFull TimeJunior$47,000 - $67,000Customer Success

About this role

Diligent is looking for a Customer Success Manager I to oversee a portfolio of accounts, ensuring an excellent customer experience and fostering long-term satisfaction. The role involves account management, collaboration with various teams, and driving customer retention and growth.

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Required Skills

Customer Success
Account Management
Salesforce
Communication
Problem Solving
Relationship Building
Client Relations
Product Knowledge
Multilingual

About Diligent Corporation

diligent.com

Diligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.

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