About this role
The Customer Marketing Lead at YouGov is responsible for advocating the voice of the customer within the company, designing strategic frameworks to gather and analyze customer feedback, and developing programs to enhance customer engagement and brand loyalty. The role involves engaging with clients, managing community marketing initiatives, and supporting product development through customer insights.
Required Skills
- Customer Experience
- Data Analysis
- Event Management
- Community Building
- Content Creation
- Customer Satisfaction
- Stakeholder Management
- Communication
- Strategic Planning
- Market Research
About YouGov
yougov.comYouGov is an international data and market research company that collects and analyzes opinion and consumer data via a proprietary online panel and survey platform. It offers products and services including brand tracking (BrandIndex), audience profiling (Profiles), custom and syndicated research, real-time polling, analytics and APIs to measure brand health, ad effectiveness, segmentation and market trends. Serving brands, agencies, media and government across dozens of countries, YouGov combines large-scale proprietary data with modeling and visualization to deliver actionable insights. Founded in London in 2000, it’s also widely known for its political and public-opinion polling.
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