Voice of Customer Program Manager
Abridge(8 days ago)
About this role
Abridge is looking for a strategic Voice of Customer Program Manager to oversee and enhance its feedback ecosystem. The role involves partnering with cross-functional teams to gather, analyze, and act on user and market feedback, ultimately shaping product development and commercial strategies in the healthcare SaaS space.
Required Skills
- Program Management
- Customer Insights
- Feedback Analysis
- Product Operations
- Healthcare SaaS
- Data Analysis
- Customer Experience
- Strategic Planning
- Cross-Functional Collaboration
- Voice of Customer
About Abridge
www.abridge.comAbridge is a healthcare technology company that leverages generative AI to transform clinical documentation and patient-clinician conversations into actionable insights. Its innovative platform enables healthcare systems to create contextually aware, clinically useful, and billable AI-generated notes, enhancing the efficiency of clinicians, nurses, and revenue cycle teams. By seamlessly integrating into existing workflows, Abridge delivers measurable improvements in patient care and clinician satisfaction at scale. The company is recognized for its impactful contributions to the healthcare sector, receiving accolades for its cutting-edge solutions.
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