Customer Marketing Manager
SmartBear(1 day ago)
About this role
The Customer Marketing Manager at SmartBear is responsible for advancing customer advocacy and lifecycle initiatives to deepen engagement, retention, and expansion across the company’s global customer base. The role partners with cross-functional teams to elevate the customer voice and showcase customer success in support of SmartBear’s mission to improve software quality.
Required Skills
- Customer Advocacy
- Lifecycle Marketing
- Storytelling
- Marketing Automation
- CRM
- Data Analysis
- Project Management
- Segmentation
- Email Marketing
- In-App Messaging
About SmartBear
smartbear.comSmartBear provides testing, API and developer tooling that helps teams build, test, monitor, and deliver higher‑quality software. Its product suite includes automated functional and UI testing, API design and testing (Swagger/ReadyAPI/SwaggerHub), code review and collaboration tools, and application performance and synthetic monitoring. Development and QA teams use SmartBear to integrate testing and monitoring into CI/CD pipelines, accelerate delivery, and reduce defects.
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