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© All Rights Reserved. ApplyBlast.com
Forethought
The Customer Marketing Manager will define and scale customer-focused marketing programs that drive engagement, retention, and expansion. This cross-functional role partners with CSM, CX, sales, and marketing teams to build repeatable, data-driven initiatives that increase adoption and generate advocacy. The position is critical to revenue, retention, and customer success at a rapidly scaling AI company.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2017
Forethought is an AI-powered CX automation platform that provides a customer-support agent designed to lower support costs and improve the customer experience. Its AI automates routine support work—deflecting tickets with self‑serve answers, surfacing relevant knowledge, triaging and routing requests, and assisting agents to speed resolution. Forethought integrates with existing helpdesk systems and knowledge bases and provides analytics to measure impact and optimize support operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Forethought.
Forethought didn’t post a salary, so this is our estimate from similar listings.
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