Customer Onboarding Manager

SafetyCulture(12 days ago)

RemoteFull TimeMedior$75,000 - $95,000Customer Solutions & Implementation

About this role

SafetyCulture is a global tech company focused on developing tools that improve work safety, quality, and operational outcomes for frontline workers. They emphasize a mission-driven culture, ownership, and innovation, particularly in AI, with a focus on scaling operations and maintaining a strong, inclusive culture.

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Required Skills

Communication
Project Management
Onboarding
Customer Success
SaaS
Training
Stakeholder Management
Process Improvement
Data Analysis
Client Relations

About SafetyCulture

safetyculture.com

This company is a shipping and fulfillment technology platform that helps retailers and enterprises manage parcel delivery across multiple carriers. It offers a unified dashboard and APIs to compare rates, book shipments, print labels, automate routing rules, and provide end-to-end tracking and analytics. With integrations to major carriers (examples shown include Australia Post and Cathay), the platform focuses on simplifying operations, reducing fulfillment costs, and improving customer delivery experience. Retailers use it to centralize logistics workflows, scale cross-border shipping, and gain actionable performance insights.

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