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Customer Onboarding Manager at Skello - ApplyBlast

Customer Onboarding Manager

Skello

6 years ago

Barcelona, Catalonia, Spain

Onsite

Contract

Manager

0 applicants

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About this role

The Customer Onboarding Manager at Skello is responsible for accelerating client adoption and demonstrating the value of the AI-powered HR management solution. This role focuses on reducing the time between contract signing and active product usage through targeted training, proactive engagement, and continuous portfolio management. The position involves collaborating with the Revenue Squad to ensure client satisfaction and identify upsell opportunities.

Responsibilities

Lead client training sessions to drive product adoption and value realization
Manage a portfolio of accounts and monitor customer onboarding progress
Identify upsell opportunities and reduce churn through proactive engagement

Skills

About Skello

skello.io

Headquarters

Paris, Île-De-France, France

Company Size

201-500 employees

Founded

2016

View Profile

Skello is a workforce planning and HR software platform designed for frontline teams (hospitality, retail, healthcare, etc.) that centralizes shift scheduling, time & attendance, and payroll automation. It provides tools for optimized rotas, labor-cost forecasting, employee communication and compliance with labor rules to reduce overstaffing and administrative work. Over 25,000 teams use Skello, which advertises automated payroll flows and integrations and offers a free trial to simplify people management for multi-site operations.