Customer Onboarding Strategist, Enterprise
Muck Rack(9 months ago)
About this role
Muck Rack is a SaaS platform that empowers public relations and communications professionals by streamlining their workflows and enhancing media relations. The company fosters a fully remote, inclusive culture aimed at promoting trust, transparency, and customer success.
Required Skills
- Customer Success
- SaaS
- CRM
- Communication
- Onboarding
About Muck Rack
muckrack.comMuck Rack is a PR and media relations platform that helps communications teams find and engage the right journalists, monitor media coverage, and measure the impact of their work. It offers a regularly updated journalist and media database, real-time media monitoring and alerts, pitch and press-release tools, and customizable reporting. Designed for PR professionals and agencies, Muck Rack’s analytics track share of voice, reach, and campaign outcomes to demonstrate communications ROI. Its up-to-date reporter profiles and list-management features simplify personalized outreach and media relationship management.
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