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© All Rights Reserved. ApplyBlast.com
Pivot
The Customer Operations Manager will lead the end‑to‑end implementation of Pivot’s AI‑driven procurement platform for enterprise clients, coordinating cross‑functional teams, configuring integrations, and delivering training to ensure rapid time‑to‑value. The role bridges pre‑sales and post‑sales activities, acting as the voice of customers to shape product development and operational processes.
Pivot is an AI operating system for enterprise procurement, managing sourcing, approvals, purchasing, invoicing, payments, budgets, expenses, and reporting in one platform. Built for the agentic enterprise, Pivot structures procurement data so AI agents can automate routine workflows, benchmark contracts, and accelerate decision-making. It is ERP-connected and model-agnostic, enabling procurement and finance teams to drive cost savings and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pivot.
Pivot didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role