Hearst Communications
The Customer Operations Manager will lead Hearst UK's customer service and fulfilment operations, overseeing outsourced contact centre partners and print fulfilment to ensure high‑quality customer experiences and support membership growth. Reporting to the Head of Operations and Planning, the role focuses on operational excellence, performance monitoring, and continuous improvement across customer touchpoints.
Headquarters
New York, New York, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hearst Communications.
18% below the average for this role
Customer Operations Manager
Hearst UK
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