Customer Operations Partner, Chicago (Software Startup)

The Customer Operations Partner role at Opply involves managing a portfolio of customer accounts from onboarding to steady-state operations, acting as the primary point of contact for customers and suppliers. The position requires leveraging AI tools to automate workflows, resolve operational issues, and drive continuous improvement in supply chain processes. This role focuses on building strong customer relationships, managing commercial decisions, and optimizing operational efficiency within a fast-growing, VC-backed software startup.