IXL Learning

Customer Operations Team Lead, MyTutor

IXL Learning(22 days ago)

HybridFull TimeManager$103,111 - $135,310 (estimated)Customer Operations
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About this role

MyTutor, part of the IXL Learning family, is hiring a Customer Operations Team Lead to support the scaling of its online one-to-one tutoring platform. The role is based in London and focuses on leading a small team while improving how the customer operation runs as the business grows.

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Required Skills

  • People Management
  • Team Leadership
  • Customer Operations
  • Customer Support
  • Process Improvement
  • Data Analysis
  • Reporting
  • SQL
  • Google Sheets
  • Intercom

+6 more

Qualifications

  • Bachelor’s Degree
  • Enhanced DBS Check
IXL Learning

About IXL Learning

ixl.com

IXL Learning is a subscription-based K–12 personalized learning platform that delivers practice and instruction across math, language arts, science, social studies, and Spanish. Used by over 17 million students, IXL offers adaptive practice in more than 17,000 topics with interactive questions, awards, and certificates to motivate mastery. The platform also provides teachers and schools with assignment, tracking, and analytics tools to monitor progress and differentiate instruction.

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