M&G plc
The Customer Outcomes Assurance Coach at M&G is responsible for ensuring high-quality customer outcomes across complaints handling, onboarding, and complex servicing, supporting a digitally-led operation through coaching, training, and quality assurance. The role fosters continuous improvement, regulatory compliance, and collaboration within a regulated financial services environment.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
2017
M&G plc is an international leader in savings and investments with more than five million customers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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