Customer Programs Manager - spanish speaking (m/f/d)
SoSafe(2 days ago)
About this role
SoSafe is seeking a customer success professional to develop and execute scalable engagement programs for their SMB and low-touch customers in Spain. The role focuses on onboarding, product adoption, retention, and creating efficient customer engagement strategies, leveraging data and collaboration across teams.
Required Skills
- Customer Success
- SaaS
- Data Analysis
- Campaign Management
- Salesforce
- Product Training
- Customer Engagement
- Process Improvement
- Bilingual
- Automation
About SoSafe
sosafe-awareness.comSoSafe is a leading provider of cybersecurity awareness training and human risk management solutions, focused on empowering employees to recognize and respond to security threats. The platform uses behavioral science and innovative learning methods to engage users, enhance their skills, and transform organizational security culture. Trusted by over 5,500 brands worldwide, SoSafe combines personalized training, phishing simulations, and AI-powered tools to effectively reduce human risk in real-time. With a commitment to continuous improvement, the company helps organizations build resilience against cybersecurity threats through a user-friendly and scalable approach.
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