Customer Quality Technician

Harbinger Motors Inc.(1 month ago)

Sturgis, MIOnsiteFull TimeMedior$63,211 - $86,388 (estimated)Quality

About this role

The Customer Quality Technician at Harbinger supports the Customer Quality team by ensuring product quality at upfitter sites and addressing customer feedback to improve overall satisfaction. The role focuses on investigating customer-reported issues, driving corrective actions, and supporting reliability efforts informed by field and warranty data. The position emphasizes deployment of quality systems and close collaboration with engineering, manufacturing, and service teams to inform continuous improvement.

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Required Skills

Customer Liaison
Root Cause
8D
Reliability Analysis
Inspections
Training
Cross Functional
Data Analysis
Vehicle Buy-Off
Dashboarding

+4 more

About Harbinger Motors Inc.

harbingermotors.com

Harbinger Motors is an electric vehicle manufacturer focused on commercial vehicles. Their tagline, "Familiar form. Revolutionary foundation," signals an approach that preserves conventional vehicle forms while building on a novel EV platform optimized for commercial use. The company targets fleets and businesses, emphasizing reliability, scalability, and practical electrification for light- and medium-duty commercial applications.