Everything Managed
The Customer Relations Agent supports the Customer Operations team by delivering fair, consistent, and high-quality complaint resolution and customer support. This role involves handling customer complaints and complex queries, investigating issues thoroughly, and providing clear outcomes to maintain customer trust. The position also focuses on identifying trends and supporting continuous improvement across customer operations.
Everything Managed Group is a leading provider of sustainable waste management solutions for businesses across the UK. The company helps thousands of customers with environmentally friendly and compliant waste disposal, operating a range of businesses within the waste management sector to serve organisations of all sizes. Based in Newcastle upon Tyne, Everything Managed Group is one of the fastest-growing businesses in the region, with revenue growing from £25m to £60m over three years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Everything Managed.
39% below the average for this role