Customer Relations Specialist (Hybrid- AZ Only)
DriveTime(2 months ago)
About this role
A Customer Relations Specialist at DriveTime Family of Brands owns customer inquiries and complaints across pre- and post-sale interactions, serving as a single point of contact to drive resolution and satisfaction. The role represents the company across multiple communication channels and works cross-functionally to research and resolve customer concerns. It supports company goals for best-in-class customer experience and continuous process improvement.
Required Skills
- Customer Service
- Complaint Resolution
- Communication
- Problem Solving
- Empathy
- Conflict Management
- Case Management
- Detail Oriented
- Spanish
Qualifications
- High School Diploma
- GED
- Bachelor's Degree (Preferred)
About DriveTime
drivetime.comUsed Car Shopping & Simple Auto Financing solutions start here. Choose from 8,759 vehicles and Apply Online now!
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