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© All Rights Reserved. ApplyBlast.com
Forward Air Corporation
The Customer Relations Specialist / Operations Agent provides advanced customer service and operational coordination to support complex domestic freight forwarding activities. This senior point of contact manages escalated customer needs, oversees end-to-end shipment coordination, and resolves service issues to improve operational outcomes. The role involves overseeing scheduling, tracking, documentation accuracy, and core financial processes while collaborating with customers, carriers, and internal teams.
Forward Air Corporation is a North American freight and ground transportation company offering a comprehensive suite of shipping solutions including Expedited LTL, Truckload, Intermodal Drayage, and Brokerage services. With over 40 years in the industry, the company operates across 10,000 scheduled daily lanes, serving the U.S., Canada, and Mexico with a focus on speed, reliability, and on-time delivery. Forward Air is headquartered in Coppell, TX and is committed to providing safe, fast, and efficient freight solutions for businesses of all sizes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Forward Air Corporation.
Forward Air Corporation didn’t post a salary, so this is our estimate from similar listings.
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