tripleten
The Customer Reputation Specialist manages and resolves critical student issues across the LATAM market, focusing on de-escalation, risk mitigation, and maintaining the company's reputation. This role involves handling sensitive cases, negotiating solutions, and ensuring a positive student experience while preventing legal or reputational risks. The specialist collaborates with internal teams to achieve timely resolutions and maintains accurate documentation of all case progress.
TripleTen is an online tech bootcamp offering part‑time and full‑time programs designed to take learners from zero experience to job‑ready in fields like Software Engineering, AI & Machine Learning, AI Automation, Business Intelligence, Cybersecurity, QA, and UX/UI Design. The school emphasizes career outcomes — advertising 1,100+ grads, an 82% employment rate, a money‑back guarantee, and multi‑year "best in class" awards — and publishes strong student ratings (4.87/5). TripleTen operates internationally with localized sites and provides cohort‑based instruction, career support, and industry‑focused curricula aimed at fast career transitions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for tripleten.
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