tripleten
The Customer Reputation Specialist manages, de-escalates, and resolves critical student issues across the LATAM market for TripleTen, an online technology bootcamp. This role focuses on protecting the company's reputation by mitigating reputational and legal risks while ensuring a positive student experience. The specialist handles sensitive cases, negotiates effective solutions, and coordinates with internal teams to achieve timely resolutions.
TripleTen is an online tech bootcamp offering part‑time and full‑time programs designed to take learners from zero experience to job‑ready in fields like Software Engineering, AI & Machine Learning, AI Automation, Business Intelligence, Cybersecurity, QA, and UX/UI Design. The school emphasizes career outcomes — advertising 1,100+ grads, an 82% employment rate, a money‑back guarantee, and multi‑year "best in class" awards — and publishes strong student ratings (4.87/5). TripleTen operates internationally with localized sites and provides cohort‑based instruction, career support, and industry‑focused curricula aimed at fast career transitions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for tripleten.