ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Two Harbors Investment Corp.
A Customer Resolution Response Specialist at RoundPoint Mortgage Servicing manages written customer complaints and requests, drafting resolution letters in strict compliance with CFPB Mortgage Servicing Rules and applicable laws. The role involves analyzing issues, conducting root cause analyses, and maintaining efficient communication pipelines while acting as an internal advocate for service excellence.
Headquarters
Minneapolis, Minnesota, United States
Company Size
51-200 employees
Founded
2009
Two Harbors Investment Corp. (NYSE: TWO) is a publicly traded real estate investment trust (REIT) focused on mortgage-related assets, including mortgage servicing rights (MSR). The company is currently undergoing a pending merger with CrossCountry Mortgage, LLC. Two Harbors is committed to corporate responsibility, community engagement, and maintaining strong governance practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Two Harbors Investment Corp..
Two Harbors Investment Corp. didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
Customer Resolution Response Specialist
RoundPoint Mortgage Servicing LLC
Customer Resolution Response Specialist
RoundPoint Mortgage Servicing LLC
Customer Resolution Response Specialist
RoundPoint Mortgage Servicing LLC
Customer Resolution Response Supervisor
RoundPoint Mortgage Servicing LLC
Loss Analysis Specialist
Dayforce
Escalations Resolution Specialist
CrossCountry Mortgage, LLC