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RoundPoint Mortgage Servicing LLC
The Customer Resolution Response Specialist resolves written customer complaints, information requests, and assistance inquiries under the direction of the Customer Resolution Response Manager. The role involves communicating resolutions to customers through drafted letters that comply with CFPB Mortgage Servicing Rules and other applicable laws. The specialist must maintain strong working relationships with stakeholders, vendors, and internal teams to ensure service excellence and compliance.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
RoundPoint Mortgage Servicing LLC didn’t post a salary, so this is our estimate from similar listings.
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