Service Experts LLC
The Customer Retention Specialist at Service Experts Heating & Air Conditioning is based at the Richardson, TX headquarters and serves as a point of contact for escalated customer inquiries and priority account matters. The role supports customers and contact center agents across Service Experts products and programs and focuses on maintaining customer accounts and facilitating contract transfers. The position contributes to overall customer satisfaction and retention through professional communication and coordination with internal teams.
Service Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Service Experts LLC.
Service Experts LLC didn’t post a salary, so this is our estimate from similar listings.
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