ninjaone
NinjaOne is seeking a Customer Retention Specialist to join its Global Customer Retention team in Berlin, Germany, supporting the EMEA region. This role bridges Finance and Customer Success by managing an assigned portfolio of accounts through the collections and renewals lifecycle. The specialist will proactively handle past-due balances, protect subscription revenue at renewal, and collaborate with cross-functional teams to resolve billing issues and reduce churn risk.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
2013
NinjaOne is an IT operations and endpoint management software company. Its platform helps organizations monitor, manage, patch, and support endpoints such as laptops, servers, and mobile devices, including remote monitoring and management, backup, and help desk functions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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