Customer Scheduler Despatcher

The Customer Scheduler Despatcher role at Henry Schein involves managing up to 12 field-based engineers, optimizing their schedules, and ensuring efficient routing to maximize utilization and customer satisfaction. The position requires handling dynamic changes, monitoring job progress, and maintaining communication with both engineers and customers to manage expectations and resolve issues. This role is critical to the Technical Service structure, focusing on logistics, problem-solving, and delivering an outstanding customer experience in a fast-paced environment.