Customer Service Administrator
NATIONAL(17 days ago)
About this role
Join Macquarie University's Accommodation Services team to provide customer service and administrative support for residential students. The role involves managing the resident journey, handling inquiries and complaints, and contributing to improvements in administrative systems.
Required Skills
- Customer Service
- Administration
- Communication
- MS Office
- Stakeholder Engagement
- Problem Solving
- Conflict Resolution
- Database Management
- Time Management
- Organizational Skills
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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