Customer Service Representative II

Service Experts LLC(6 days ago)

OnsiteFull TimeJunior$30,000 - $40,000Customer Service

About this role

The Customer Service Representative II role involves handling customer inquiries, complaints, and scheduling in a professional manner to ensure high customer satisfaction. It includes assisting in daily operations, maintaining customer records, and supporting dispatch and scheduling processes. The job emphasizes excellent communication, multitasking, and a customer-focused attitude within the HVAC industry.

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Required Skills

Customer Service
Communication
Scheduling
Problem Solving
Multitasking
CRM
Call Center
Conflict Resolution
Organization
Teamwork

Qualifications

High School Diploma

About Service Experts LLC

serviceexpertsjobs.com

Service Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.

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