Customer Service Advisor (English Speaker) - Temporary Late Shift
Farfetch(1 month ago)
About this role
The Customer Service Advisor at Farfetch is responsible for being the primary point of contact for customers of Farfetch’s strategic partners, representing the brand’s voice and image. Based in Lisbon within the Operations team, the role operates in a fast-paced luxury fashion e-commerce environment. The advisor ensures customers receive exceptional service and support throughout their shopping journey, contributing to an outstanding overall experience.
Required Skills
- Customer Support
- Email Support
- Phone Support
- Chat Support
- Product Advisory
- Case Resolution
- Customer Retention
- Emotional Intelligence
- Stakeholder Collaboration
- Localization Support
+8 more
About Farfetch
farfetch.comFARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Farfetch
Similar Jobs
Online Fashion Assistant
Takealot Group(4 years ago)
Technical Support Agent - English Speaker
Cross Border Talents(4 years ago)
Senior Agent, Customer Service (Portuguese Speaker)
OKX(3 years ago)
VIP Account Manager (Luxury Fashion)
Inspiration Commerce Group(1 month ago)
Polish Customer Support Agent - Lisboa
Cross Border Talents(2 years ago)
VIP Account Manager (Luxury Fashion)
Inspiration Commerce Group(1 month ago)