Customer Service Advisor (German Speaker) (copy)
Farfetch
About this role
Farfetch is seeking a Customer Service Advisor in Porto to provide exceptional support to customers and strategic partners. The role involves resolving inquiries across various channels, offering product advice, and ensuring a positive customer experience. The position offers hands-on experience in a fast-paced luxury fashion environment and emphasizes customer satisfaction and relationship management.
Skills
About Farfetch
farfetch.comFARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.
Recent company news
FashionNetwork USA - The World's Fashion Business NewsFarfetch is improving says parent company's CEO
3 days ago
The Fashion LawFormer Farfetch Execs Seek Final Dismissal in Securities Fraud Fight
1 week ago
ModaesCoupang Sets the Pace for 2025, Farfetch Navigates Margin Adjustments
6 days ago
Fordham Law NewsBuying Fashion Out of Bankruptcy: Legal Implications of Coupang’s Acquisition of Farfetch
Nov 18, 2025
VogueFarfetch’s chief commercial officer on life after near-bankruptcy
Oct 2, 2025
About Farfetch
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Farfetch.
Salary
$40k – $54k
per year
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