Customer Service Advisor in Italian

Philip Morris International(1 month ago)

RemoteFull TimeJunior$37,753 - $51,486 (estimated)Customer Service

About this role

The Customer Service Advisor in Italian role involves interfacing with customers through various channels, primarily handling inbound calls and supporting the resolution of routine problems regarding the client's products or services. The agent will also communicate effectively to establish positive relationships with callers and collaborate with team leaders to optimize customer experience.

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Required Skills

Customer Service
Problem Solving
CRM Tools
Communication

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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