NATIONAL

Customer Service agent with Italian

NATIONAL(1 month ago)

Kraków, PolandOnsiteFull TimeJunior$39,355 - $53,775 (estimated)Customer Service
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About this role

A Customer Service Agent (Italian) at Capita delivers customer-facing support for clients within Capita Poland, engaging with customers across channels and representing the company. This is a full-time, fixed-term role based in Kraków that requires Italian language proficiency and participation in an onsite training and onboarding period.

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Required Skills

  • Customer Service
  • Phone Support
  • Email Support
  • Issue Resolution
  • Product Promotion
  • Technical Support
  • Administrative Support
  • System Updates
  • Collaboration
  • Sales
NATIONAL

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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