Customer Service Advisor - Korean 2026
CNX
About this role
The Customer Service Advisor focuses on being the initial point of contact for consumers, addressing feedback and resolving issues across multiple channels. This role includes troubleshooting problems, documenting case information in a CRM system, and ensuring customer satisfaction by meeting performance goals.
Skills
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$56k – $76k
per year