Service Desk Support Agent- 1st Level (Mechatroniker) (1st Level)
Gunnebo Safe Storage
About this role
A Service Desk Support Agent at the 1st level provides frontline technical assistance, addressing user issues and resolving common problems related to hardware or software. The role involves initial troubleshooting, documenting incidents, and escalating complex issues to higher support levels.
Skills
About Gunnebo Safe Storage
gunnebosafestorage.comIndustry
Manufacturing
Gunnebo Safe Storage is a global provider of safe storage solutions that protect valuables and confidential data from burglary, fire, and explosion. It specializes in physical security and safe storage, delivering integrated systems and technologies for secure, accessible asset protection. The product family includes automated safe deposit lockers and other storage solutions designed for banks, retailers, and organizations handling high-value assets. With a worldwide presence, Gunnebo Safe Storage helps customers safeguard valuables and sensitive information through robust security design and reliable performance.
Recent company news
SourceSecurity.comPrimat Group joins Gunnebo's safe storage strategy
Oct 21, 2024
Security Journal AmericasGunnebo Safe Storage partners with safe deposit locker rental provider in Argentina
Nov 14, 2024
internationalsecurityjournal.comGunnebo Safe Storage's Intersec 2025 showcase
Jan 27, 2025
The Times of IndiaGunnebo expands its Halol plant capacity by 50% making it largest safe storage products factory in India
Apr 30, 2024
Security Journal UKGunnebo Safe Storage partners with Tecnosicurezza at Security Essen
Aug 5, 2024
About Gunnebo Safe Storage
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gunnebo Safe Storage.
Salary
$67k – $89k
per year