Customer Service Advisor - Nuvali XTRA 2026

Philip Morris International(2 months ago)

LagunaOnsiteFull TimeJunior$43,370 - $58,970 (estimated)Customer Service

About this role

A Customer Service Advisor based in Nuvali (PHL Laguna) who serves as a front-line representative handling customer interactions via inbound/outbound calls and online channels. The role focuses on delivering routine support and resolutions for clients' products and services within a call center environment. This is a full-time, entry-level position in a high-volume customer support program.

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Required Skills

Customer Service
Computer Skills
Communication
Detail Orientation
Multitasking
Empathy
Active Listening
Teamwork
Adaptability
Data Entry

+3 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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