Customer Service Advisor - One Makati XTRA 2026

Philip Morris International(2 months ago)

Makati City, PhilippinesOnsiteFull TimeJunior$0 - $0Customer Service

About this role

A Customer Support Associate I provides frontline support to customers via inbound/outbound calls and online channels, handling routine inquiries and issues related to client products and services. The role is entry-level and based in Makati (Glorietta), working full-time within a supervised program with clearly defined procedures and performance expectations.

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Required Skills

Customer Service
Call Handling
Communication
Empathy
Multitasking
Computer Literacy
Attention To Detail
Data Entry
Teamwork
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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