Customer Support & Sales Representative - Cebu
Asurion(4 months ago)
About this role
Customer Care Representative supporting Asurion customers to resolve issues with consumer electronics, devices, and software via inbound and outbound channels. The role focuses on maintaining customer connection and satisfaction while working within Asurion’s device protection and digital product environment. It includes handling calls, chats, and other electronic inputs while adhering to company policies and quality standards.
Required Skills
- Technical Support
- Customer Service
- Troubleshooting
- Call Handling
- Sales
- Chat Support
- Knowledge Base
- NPS Management
- Device Support
- Note Taking
+1 more
Qualifications
- High School Diploma
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