Customer Service Advisor - Shaw 2026

Philip Morris International(2 months ago)

Mandaluyong, PhilippinesOnsiteFull TimeJunior$45,417 - $61,557 (estimated)Customer Service

About this role

An entry-level contact center role supporting a client's customers via inbound/outbound calls and online channels. The position is focused on operating within defined procedures to support service delivery standards and maintain basic product knowledge. This is a full-time role based in Mandaluyong City (Shaw).

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Required Skills

Customer Service
Call Handling
Communication
Empathy
Multitasking
PC Knowledge
Data Entry
Problem Resolution
Teamwork
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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