Customer Service Advisor (Trade Support )
Checkatrade(1 month ago)
About this role
Checkatrade is seeking a Customer Service Advisor (Trade Support) to be the initial contact for tradespeople seeking assistance. The role involves helping members improve their experience through support, problem-solving, and collaboration with other teams, ensuring a simple and valuable service.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Problem Management
- Systems
- Salesforce
- GSuite
- AI Tools
About Checkatrade
www.checkatrade.comCheckatrade is a UK-based platform dedicated to helping homeowners find reliable tradespeople for various services including plumbing, electrical work, and more. The company prides itself on a rigorous vetting process, ensuring that all listed tradespeople pass multiple background checks and are rated through customer feedback. With over 6.2 million reviews available, Checkatrade connects users with vetted local professionals who can assist with home improvement projects, ranging from simple repairs to major renovations. Founded in 1998, Checkatrade has become a trusted name in the home services industry, emphasizing quality and transparency.
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