Healthcare Customer Support Representative

XO Health Inc.(9 days ago)

RemoteFull TimeMedior$50,000 - $150,000Customer Support

About this role

XO Health is seeking a Healthcare Customer Support Representative to be the primary contact for members and providers, offering guidance and support regarding health insurance coverage, benefits, and claims. This remote role involves providing empathetic, personalized assistance through multiple channels to ensure positive healthcare experiences.

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Required Skills

Customer Service
Communication
Problem Solving
Insurance,
Healthcare Knowledge
CRM Systems
Data Entry
Multichannel Support
Problem Resolution

About XO Health Inc.

xohealth.com

XO Health is a health plan and benefits company that designs employer-focused, value-driven care models. They build transparent, high-value benefits and care solutions—engineered by industry experts—to rewire healthcare around trust, common sense, and better outcomes. XO partners with employers to deliver more predictable costs, improved member experience, and benefits designed around value rather than volume.

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