Customer Service Advisor
VELUX(2 years ago)
About this role
Customer Service Advisor at the VELUX Group acts as the primary point of contact for dealers, installers and end customers in the Netherlands, handling inquiries via phone and email and representing the company’s brand. The role focuses on delivering excellent customer experience, guiding customers to the right products and escalating technical issues to after-sales teams when needed. It offers growth opportunities within an international, sustainability-focused manufacturing company.
Required Skills
- Customer Service
- Telephone Support
- Email Support
- Product Knowledge
- Active Listening
- Communication
- Systems Navigation
- Problem Solving
- Sales Awareness
- Teamwork
+1 more
About VELUX
velux.comBring natural light and fresh air into your home through the roof. Create healthy homes with better indoor climate and save energy building active houses
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