Customer Service Advocate

Christian Care Ministry

3 months ago

3.1 on Glassdoor

Houston, TX

Hybrid

Full Time

Junior

4 applicants

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About this role

Customer Service Advocates support members and medical providers for the Medi-Share program, representing Christian Care Ministry’s faith-based mission and values. The role focuses on member-facing support related to program participation, billing, and technical inquiries while embodying a Christ-centered commitment to service. Employees participate in organizational culture and spiritual practices as appropriate and contribute to a positive member experience. The position may require onsite work for local candidates and serves a broad member population across eligible states.

Skills

Qualifications

High School Diploma or GED

About Christian Care Ministry

mychristiancare.org

Christian Care Ministry (CCM) is a nonprofit organization that administers Medi‑Share, a faith‑based healthcare cost‑sharing program for Christians. Rather than traditional insurance, Medi‑Share members contribute monthly to a pool that helps pay eligible medical expenses, guided by a statement of faith and lifestyle guidelines. CCM provides multiple sharing plans, claims administration, telehealth and member support, plus resources emphasizing preventive care and community/prayer support. The program markets itself as a lower‑cost, faith‑aligned alternative for individuals and families seeking to manage medical costs within a Christian community.