Recoveries Advocate
Tala
About this role
Customer Advocates at Tala handle daily customer inquiries and repayment-related issues to ensure a high-quality customer experience. The role centers on providing accurate information, resolving concerns efficiently, and maintaining strong relationships with customers. Advocates collaborate with team leads and other departments to support company growth and improve Tala’s products and service processes. The position is based in Manila within a mission-driven, globally distributed fintech organization.
Skills
About Tala
tala.coTala is a mobile-first financial services company that provides credit, savings, payments and other digital financial tools through a single app. It uses smartphone and alternative data to underwrite customers who are often excluded by traditional lenders, bridging digital and cash ecosystems so users can seamlessly manage their financial lives. Focused on emerging markets and financial inclusion, Tala delivers fast, accessible loans and savings products designed for underserved populations.
Recent company news
ForbesInside Microlender Tala's Big Bet On Global Expansion
Sep 25, 2025
MSNForbes ranks Tala among 50 hottest fintech companies in 2026
3 days ago
HLTHTala Health Raises $100M to Expand Its AI-Native Healthcare Platform
Nov 5, 2025
San Luis Obispo Tribune‘Textbook volunteer’ and cookie company win SLO County town’s top citizen, business
1 month ago
PRWebGlobal Financial Infrastructure Company Tala Expands in Latin America
Sep 25, 2025
About Tala
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Tala.
Salary
$55k – $74k
per year