Customer Service Advocate
Cepheid(2 months ago)
About this role
The Customer Service Advocate at Leica Microsystems supports aftermarket service operations for South Europe within the Service organization. Based in Milano, this on-site role interfaces with customers and internal teams to help ensure high service quality and customer satisfaction in the life-sciences and microscopy business.
Required Skills
- Customer Support
- Parts Ordering
- Field Coordination
- Scheduling
- Quoting
- Work Orders
- Invoicing
- SAP
- Salesforce
- Multilingual
Qualifications
- Diploma di Maturità Tecnica/Professionale
- Diploma di Qualifica Professionale
- Bachelor or Equivalent
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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