Customer Service Agent – Fluent French Speaker (R-18653)

Dun & Bradstreet(18 days ago)

HybridFull TimeJunior$64,848 - $86,498 (estimated)Customer Service

About this role

A Customer Service Agent (Fluent French Speaker) at Dun & Bradstreet provides frontline support to European clients, serving as the primary French-speaking contact for customers in Switzerland. The role is customer-focused and operates within a flexible hybrid work environment, contributing to overall customer experience and service improvement. This position is part of a global team at a leading business decisioning data and analytics company.

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Required Skills

French
English
Customer Service
Phone Support
Email Support
De-escalation
Documentation
Training
Product Knowledge
Problem Solving

+4 more

About Dun & Bradstreet

dnb.com

Dun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.