Customer Service Agent
SFA Societe Francaise des Asc(2 months ago)
About this role
A Customer Service Agent (Callout) at KONE is a front-line, customer-facing role representing the company in 24/7 service and safety communications for elevators and related equipment. The position is shift-based and located at KONE's Bangkok office.
Required Skills
- Customer Service
- Call Handling
- Dispatching
- Case Management
- Complaint Handling
- Data Entry
- Excel
- Shift Work
- Empathy
- Communication
Qualifications
- Bachelor's Degree in English, Business or Related Discipline
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