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© All Rights Reserved. ApplyBlast.com
Genetec
The Customer Service Agent at Gen will serve as the front‑line resource for handling inquiries about Norton and LifeLock products, providing support, account assistance, and navigation guidance. The role requires strong empathy, quick problem‑solving across multiple systems, and the ability to educate customers while identifying service expansion opportunities.
Genetec Inc. is a leader in unified physical security software, providing innovative solutions for managing and enhancing security operations. Their comprehensive platform integrates various security technologies, including video surveillance, access control, and automatic license plate recognition, enabling organizations to protect people, assets, and operations. With a focus on improving efficiency and situational awareness, Genetec empowers businesses across multiple sectors to safeguard their environments effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genetec.
Genetec didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
University adopts Genetec Security Center platform for streamlined surveillance
Sep 3, 2025
