Customer Service Agents - Semibilingüe - Mérida
Philip Morris International(2 months ago)
About this role
The Advisor I, Customer Service position interfaces with customers through inbound and outbound calls or via the Internet, providing customer service support and resolution for routine problems related to the client's products or services. This role emphasizes compassionate customer interactions, problem-solving, and attention to detail in a diverse work environment.
Required Skills
- Customer Service
- Problem Solving
- Communication
- Multitasking
- Attention to Detail
Qualifications
- High School Diploma or Equivalent
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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